Supporting STR operators across the US, Canada, the Caribbean, Europe, and UAE since 2022.
STR OPERATIONS, HANDLED REMOTELY
StayDeck handles the guest messages, cleaner coordination, maintenance follow-ups, and listing work that pile up as your short-term rental portfolio grows - so you can add properties without adding to your own workload.
Supporting portfolios totaling 2,000+ short-term rental properties across the US, Canada, the Caribbean, Europe, and UAE since 2022.
Operational Experience Across Markets and Portfolio Sizes
2,000+
Properties Managed
Since 2022
Global Experience
US · Canada · Caribbean · Europe · UAE
Since 2022, StayDeck has supported management companies, co-hosting businesses, and portfolio owners across markets and portfolio sizes.
More Properties Shouldn’t Mean More Chaos
At 5 properties
You can hold it all in your head.
At 50 properties
It starts running you.
At 200 properties
It’s a full-time job competing with growing your business.
Hiring locally to keep up gets expensive fast and training someone from scratch on how STR operations work takes time you don’t have.
An Operations Team That Already Speaks STR
Not a call center. Not a generic VA service.
Our team already understands guest expectations, turnover timing, maintenance urgency, and how platforms like Airbnb actually work — so there’s no ramp-up period. We plug into how you already run things.
Guest Expectations
Turnover Timing
Maintenance Urgency
Platform Knowledge
Everything Behind a Running Portfolio, Handled
One team covering the operational functions that usually mean piecing together freelancers, VAs, and software.
Guest Communication
Full reservation-lifecycle messaging, from inquiry to post-stay follow-up.
Cleaning Coordination
Schedules, completion follow-up, special requirements, and last-minute changes.
Maintenance Coordination
Coordinate the right technician and follow issues through resolution.
New Listing Onboarding
Descriptions, amenities, policies, photos, house rules, and configuration.
Pricing Research
Comparable listings, seasonality, local competition, and demand patterns.
Listing Optimization
Better titles, descriptions, photo order, amenities, and presentation.
Claims Management
Document, prepare, and follow up on guest-damage claims.
Airbnb Reputation Management
Review management, issue resolution, and account health support.
Airbnb Reputation Management
Review management, issue resolution, and account health support.
Airbnb Reputation Management
Review management, issue resolution, and account health support.
Ready to Scale Without the Operational Chaos?
If your portfolio is growing faster than your ability to personally manage it, StayDeck can take the operational load off your plate - so you can focus on the business, not the day-to-day.
Frequently Asked Questions
What exactly does StayDeck handle?
Do you replace my local property manager?
Can you work with my existing cleaners and maintenance vendors?
How does onboarding work?
Which countries do you support?